Service, quality and fast delivery;
isn’t just words to us.

At Brewolution, customer satisfaction is our top priority. That's why we go above and beyond to ensure that you not only receive high-quality products but also enjoy a seamless and hassle-free experience from start to finish.

Our commitment to excellence extends beyond just the products we offer. We pride ourselves on providing exceptional customer support, with a team of knowledgeable professionals ready to assist you with any questions or concerns you may have. Whether it's helping you find the right product for your needs or resolving any issues that may arise, we're here to help every step of the way.

Additionally, we understand the importance of timely and reliable shipping. That's why we partner with trusted shipping carriers to ensure that your orders are delivered promptly and securely. From the moment you place your order to the moment it arrives at your doorstep, you can trust that we'll handle every detail with care and precision.

At Brewolution, your satisfaction is our success. Thank you for choosing us.

B2C/Private Delivery & payment

Prices are ex-warehouse in Them and with taxes. 

The amount for the purchase is deducted when the item is dispatched from our warehouse.

Shipping costs can be seen when you enter your address in checkout. 

Read more in Terms and conditions

Dispatch and Delivery
We strive to dispatch orders within 1-2 business days from the date of purchase.

Packages
Packages are delivered with GLS or one of their partners in the respective country.
The expected delivery time is 1-6 workdays depending on country.

Road Freight

Road Freight are delivered with DSV or one of their partners in the respective country.
The expected delivery time is 2-8 workdays for most countries, but Malta and Cyprus can take a longer time. Contact us to receive a precise estimation of delivery time.

Important message regarding receiving pallet goods/Road Freight.

Always carefully inspect and check the goods for any damage upon arrival before signing for it. It is important to pay attention to possible damage immediately.

• If you notice any signs of damage such as dents, tears, or punctures, it is important to make a note of it on the bill of lading or delivery receipt/consignment note and make sure the driver signs also. Use as much detail as possible from the beginning of a potential claim. If there is any uncertainty or questions regarding the handling of the damage, contact Brewolution immediately by using the contact form at the website.
• Take photographs of the damage from multiple angles and the whole pallet to document the extent of the issue, can be a fine supplement to the potential claim but they cannot stand alone. The damage must be noted on the on the bill of lading or delivery receipt/consignment note.
• Never discard the damaged goods until the claim has been resolved to satisfaction.

Once you have documented the damage, promptly report it to us by using the contact form at the website, so that we can address the issue and take appropriate action. Contact Brewolution immediately, if there is any uncertainty or questions regarding handling damaged goods.

By following these steps, we can ensure that any issues with the shipment are resolved efficiently and effectively, minimizing any inconvenience to you.

Important message regarding receiving goods via packages/parcels.

Follow this guide

• Upon receipt of goods, check immediately if there is any damage such as dents, tears, or punctures, to the package and contents.
• If there is damage to the content, send us an immediate message by using the contact form at the website. We must submit the complaint, no later than 5 working days after the package is received. If this is NOT done, the opportunity to complain will cease.
• We must receive the following images to create a complaint, otherwise it will be rejected.

Pictures of:

• The packaging with damage
• The contents of the box from above so that the contents are visible
• The box with visible/legible label
• Damage to the product

A complaint can take between 14-21 days.

B2B/Business Delivery & payment

We take efforts to keep stock of the in the pricelist mentioned items, which means that dispatch is available within 1-3 workdays from receival of the order. If not in stock or production, we will state an estimated time of delivery.

Prices are ex-warehouse in Them and without taxes. We will gladly help with arranging transportation and have some good transport agreements, which means that our customers also will benefits from. The delivery costs will be charged in the invoice.

Delivery
Delivery of the goods takes place at Brewolution's risk to the delivery address when Brewolution has arranged the transport. However, the transport cost is at the buyer's expense. If Brewolution has not arranged the transport, delivery takes place at the warehouse, so that shipping takes place at the buyer's expense and risk.

Delivery to address:
Delivery costs will be charged depending on quantity of goods and address.

Pickup at Brewolution:
Free - We will return with pickup time.